- Main Box Office: (312) 235-7000
- Guest Services: (312) 235-7000
- Accessibility Services: (312) 235-7000
- Will Call window located at the main box office entrance
- Operating hours: 2 hours before event start through event end
- Valid photo ID required for pickup
- Tickets must be under the name of the purchaser
- Arrive early on event day to avoid long lines
- On-site parking available in multiple lots
- Parking rates vary by event and lot location ($25-$40 typical)
- Premium parking options available
- Accessible parking spaces available for ADA permit holders
- Public transit accessible via CTA (Red, Green, Orange lines)
- Street parking available in surrounding neighborhoods
- Wheelchair accessible seating throughout the venue
- Companion seating available with accessible seats
- Accessible restrooms on multiple levels
- Elevator access to all seating levels
- Assistive listening devices available
- ADA-certified accessible parking nearby
- Service animals welcome
- Contact accessibility services for specific accommodation needs
- No outside food or beverages permitted
- Clear bag policy may apply (check event details)
- Professional cameras and recording devices prohibited for most events
- Arrive at least 30-45 minutes before event start
- Valid ID may be required
- Smoking permitted only in designated outdoor areas
- Re-entry policy varies by event
- Children under 2 may sit on adult's lap without ticket (venue/event dependent)
- All other children require a ticket
- Children must be supervised by an adult at all times
- Family-friendly events and facilities available
- Nursing stations available
- Children's menu options at concessions
- Check specific event for age restrictions or recommendations
