- Main Number: (704) 358-7800
- Box Office: (704) 246-4625
- Located at main entrance near box office
- Valid government-issued photo ID required
- Pickup begins 2 hours before event start time
- Ticket holders must be present for pickup
- Multiple parking decks surrounding venue
- Official arena parking ranges $10-$25
- ADA parking available near main entrance
- Rideshare drop-off/pickup zones designated
- Available on multiple levels
- Wheelchair accessible spaces
- Companion seats adjacent to wheelchair spaces
- Assistance available for patrons with disabilities
- Clear bag policy in effect
- No outside food or beverages
- No weapons
- No professional cameras without media credentials
- Valid ticket required for entry
- Children under 2 typically free if seated on parent's lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental guidance recommended for certain performances
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