- General Inquiries: +49 (0)40 4013-0
- Ticket Office: +49 (0)40 4013-4321
- Available at main ticket counter
- Valid government-issued photo ID required
- Pickup starts 90 minutes before event
- Unclaimed tickets may be resold 30 minutes before event start
- On-site parking available
- Capacity for approximately 250 vehicles
- Parking fees: €5-€10 depending on event
- Disabled parking spaces near venue entrance
- Wheelchair accessible seating sections
- Companion seats available
- Elevators to all levels
- Accessible restrooms on multiple levels
- No outside food or beverages
- Bags subject to security check
- No recording or professional photography without permission
- Smoking strictly prohibited inside venue
- Children under 3 typically free
- Children 3-12 often require child ticket
- Accompanied by adult guardian
- Ear protection recommended for loud events
