- Main reception: +32 3 640 14 14
- Ticket office: +32 3 640 14 15
- Located at main entrance
- Valid photo ID required
- Tickets can be collected 1 hour before event start
- Group and pre-booked tickets have separate pickup line
- Large on-site parking available
- Parking fee: €5-€10 depending on event
- Disabled parking near main entrance
- Public transportation recommended during large events
- Wheelchair spaces available
- Companion seats adjacent to wheelchair zones
- Must be booked in advance
- Elevator access to multiple levels
- No outside food or drinks
- No professional cameras without permission
- Age restrictions may apply to certain events
- Security checks at entrance
- Children under 12 must be accompanied by adult
- Some events have specific age minimums
- Booster seats available upon request
- Infant/child ticket pricing varies by event
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