- Main Office: (904) 825-1014
- Visitor Information: (904) 825-1000
- Located at main visitor center
- Valid photo ID required for pickup
- Tickets can be held up to 1 hour before event start time
- Free on-site parking
- Designated handicap parking spaces available
- Limited street parking nearby
- Shuttle service during peak tourism seasons
- Wheelchair accessible throughout facility
- Ramps and elevators available
- Accessible restrooms
- Assistive listening devices upon request
- No outside food or drinks
- Photography permitted in designated areas
- Appropriate casual attire required
- No pets (service animals excepted)
- No smoking on premises
- Children under 12 must be accompanied by adult
- Stroller and child-friendly facilities
- Some exhibits may have age restrictions
- Children's tours available during select times
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