- +49 (0)221 1640 4000
- General event information line
- Ticket pickup available at venue's main entrance
- Valid photo ID required
- Arrive minimum 30 minutes before event start
- Online/email ticket confirmation recommended
- On-site parking available
- Limited street parking nearby
- Closest public parking at Rheinauhafen
- Wheelchair-accessible parking spots
- Parking fees may apply
- Wheelchair accessible areas
- Designated spaces for mobility-impaired guests
- Companion seats available
- Advance reservation recommended for accessibility needs
- No outside food or beverages
- Professional photography/recording prohibited without permission
- Appropriate formal/event attire suggested
- No pets (except service animals)
- Security screening may be conducted
- Age restrictions vary by event type
- Children under 12 typically require adult supervision
- Some events may have specific minimum age requirements
- Child ticket pricing depends on event
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