- Main Ticket Office: +44 (0)871 911 1827
- General Enquiries: +44 (0)191 551 5000
- Located at main ticket office
- Tickets must be collected with valid ID
- Available 2 hours before event start
- Recommended to arrive early on match days
There is a Park and Ride scheme on matchdays that is free to both home and away supporters. The scheme runs from the Sunderland Enterprise Park on the Wessington Way (A1231), which is easily accessible from the A19 and is clearly signposted "Park and Ride". Buses run every 5 minutes before the match and regularly afterwards until all supporters have been transported back to their cars.
- Wheelchair accessible sections
- Companion seats available
- Lift access to multiple levels
- Designated areas with clear sightlines
- No outside food or drinks
- No large bags or backpacks
- No professional cameras without media accreditation
- No smoking inside venue
- Mandatory ticket inspection at entry
- Children under 5 free with accompanying adult
- Recommended age limit varies by event
- Unaccompanied minors not permitted
- Child ticket pricing available for specific sections
