- Main reception: +49 (0)381 381-6600
- Event booking: +49 (0)381 381-6601
- Located at main entrance lobby
- Ticket pickup with valid ID
- Available 1 hour before event start
- Online pre-purchased tickets can be printed or shown on mobile device
- On-site parking lot with approximately 200 spaces
- Parking fee: €3-5 per event
- Disabled parking spaces near main entrance
- Street parking available in surrounding area
- Designated wheelchair spaces on ground level
- Companion seats adjacent to wheelchair spaces
- Ramps and elevators for easy venue access
- Advanced reservation recommended for accessible seating
- No outside food or drinks
- No smoking inside venue
- Photo/video recording may require special permission
- Arrive at least 30 minutes before event start
- Coat check available
- Children under 6 generally not recommended for evening performances
- Child ticket rates available for select events
- Booster seats provided upon request
- Family-friendly matinee performances offered periodically
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