- Main reception: +49 08122 409-0
- Event booking: +49 08122 409-44
- Located at main entrance ticket counter
- Must present booking confirmation
- Valid government-issued ID required
- Tickets available 1 hour before event start
- On-site parking available
- Dedicated parking lot with approximately 150 spaces
- Accessible parking spots near main entrance
- Parking fees typically €3-5 per event
- Wheelchair accessible areas on ground floor
- Companion seats adjacent to wheelchair spaces
- Elevator access to different levels
- Advanced reservation recommended for accessible seating
- No outside food or beverages
- No smoking inside venue
- Professional cameras and recording equipment not permitted
- Coat check available during events
- Proper attire recommended
- Children under 6 generally not recommended for evening performances
- Child ticket pricing varies by event
- Parental guidance suggested for certain shows
- Booster seats available upon request
