- Main reception: +49 (0)821 2493-0
- Event booking: +49 (0)821 2493-20
- Located at main entrance lobby
- Open 1 hour before event start time
- Reservation confirmation or ID required for ticket pickup
- Credit card or original booking reference recommended
- Free municipal parking lot adjacent to venue
- Street parking available
- Disabled parking spaces near main entrance
- Parking capacity approximately 50-75 vehicles
- Designated wheelchair spaces on ground level
- Companion seats next to wheelchair areas
- Elevator access to different venue levels
- Clear pathways between seating sections
- No outside food or drinks
- No smoking inside venue
- Professional photography requires prior permission
- Arrive 30 minutes before event start time
- Coat check available during winter months
- Children under 6 generally not recommended for evening performances
- Matinee shows often more child-friendly
- Booster seats available upon request
- Quiet, well-behaved children permitted with parental supervision
