- Main Box Office: (515) 223-1130
- Administrative Office: (515) 223-1140
- Available for all ticketed events
- Pick up location: Main Box Office
- Must present valid photo ID
- Tickets can be retrieved 1 hour before performance start time
- Free parking on venue premises
- Dedicated handicap parking near main entrance
- Overflow parking available in adjacent municipal lot
- Well-lit and monitored parking areas
- Wheelchair accessible seating throughout
- Companion seats available
- Assistive listening devices provided
- Service animal friendly
- Elevator access to all levels
- No outside food or beverages
- Professional cameras/recording devices prohibited
- No smoking on premises
- Cell phones must be silenced
- Business casual attire recommended
- Children under 5 not recommended for most performances
- Children 12 and under must be accompanied by an adult
- Some family-friendly shows have specific age guidelines
- Babes-in-arms policy varies by event
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