- Main Box Office: +44 (0)1244 409113
- General Enquiries: +44 (0)1244 409109
- Collect tickets at Box Office with booking reference
- Valid photo ID required
- Arrive at least 30 minutes before performance start time
- City Centre Car Parks within 5-minute walk
- Chester Market Car Park closest option
- Some disabled parking spaces available nearby
- Evening performances: Street parking often available
- Wheelchair accessible spaces in all performance areas
- Companion seats available
- Hearing loop systems in main theatre
- Ground floor and lift access to all levels
- No outside food or drinks
- Mobile phones must be switched to silent
- Photography/recording not permitted during performances
- Smart casual dress code recommended
- Children under 12 must be accompanied by an adult
- Age recommendations vary by specific performance
- Babes in arms not permitted for most evening shows
- Family-friendly performances have specific age guidelines
