- Main Box Office: +44 (0)1244 409 113
- General Enquiries: +44 (0)1244 409 100
- Collect tickets up to 30 minutes before performance
- Valid photo ID required
- Can be collected from main box office
- Electronic tickets also available for some events
- Chester City Centre Car Parks within walking distance
- NCP Car Park nearby
- Limited street parking
- Some disabled parking spaces available
- Recommend using public transport when possible
- Wheelchair accessible venues
- Dedicated accessible seating areas
- Companion seats available
- Audio description and captioning services for select performances
- Hearing loop system installed
- No outside food or drinks
- Photography/recording prohibited during performances
- Mobile phones must be silenced
- Smart casual attire recommended
- Age restrictions may apply to specific shows
- Children under 3 typically not admitted
- Age recommendations vary by performance
- Under 16 must be accompanied by adult
- Family-friendly shows have specific guidelines
- Babes in arms policy for certain performances
