- Box Office: +44 (0)844 871 3022
- General Enquiries: +44 (0)191 261 2606
- Collect tickets up to 1 hour before performance
- Valid photo ID required for ticket collection
- Arrive early to avoid queues
- Limited on-street parking available
- Several public car parks within 5-10 minute walk
- Nearest car park: Wearmouth Bridge Car Park
- Disabled parking spaces near venue entrance
- Wheelchair spaces available
- Companion/carer seats provided
- Accessible toilets on multiple levels
- Step-free access to most areas
- No outside food or drinks
- Mobile phones must be switched off
- Photography/recording not permitted
- Latecomers may be seated at venue's discretion
- Children under 3 typically not admitted
- Age restrictions vary by performance
- Children must have own ticket
- Recommended age limits announced for specific shows
