- +49 221 280 280
- Main Ticket Hotline: +49 221 280 2800
- Located at main entrance
- Identification required for ticket pickup
- Arrive minimum 45 minutes before event start
- Digital and printed ticket options available
- On-site parking available
- Approximately 500 parking spaces
- Parking fees range €5-€10
- Disability parking near main entrance
- Public transportation recommended
- Designated wheelchair spaces
- Companion seats available
- Elevator access to multiple levels
- Accessible restrooms
- Staff assistance upon request
- No outside food or beverages
- No professional cameras without permission
- Age restrictions may apply depending on event
- No smoking inside venue
- Valid ID required for age-restricted events
- Children under 6 typically not admitted
- Age limits vary by performance type
- Accompanying adult required for minors
- Some family-friendly events have specific child pricing
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