- Local number: +52 33 3030 0830
- Box office direct line: +52 33 3030 0831
- Located at main box office
- Valid photo ID required for pickup
- Must arrive 45 minutes before performance start time
- Group reservations can be held up to 30 minutes before show
- Dedicated venue parking lot
- Approximately 75 parking spaces
- Valet parking available
- Parking fee: 50-100 Mexican Pesos
- Nearby street parking with metered options
- Wheelchair accessible areas
- Companion seats available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- No late entry during performances
- Doors open 30 minutes before show time
- Recommended for ages 8 and up
- Children under 12 must be accompanied by adult
- No infants or children under 5 for evening performances
- Booster seats available upon request
