- Main Box Office: (704) 714-5490
- Venue General Information: (704) 714-5450
- Located at main entrance box office
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Arrive early to ensure smooth pickup process
- On-site parking available
- Complimentary parking for ticketed events
- Designated handicap parking near venue entrance
- Overflow parking in adjacent Ballantyne Village lots
- Wheelchair accessible seating available
- Companion seats next to accessible spaces
- Assistance available upon request
- Must be purchased through venue directly
- No outside food or beverages
- Age restrictions may apply depending on event
- No large bags or backpacks
- Professional cameras and recording devices prohibited
- Non-transferable tickets
- Children under 3 typically not permitted
- Age recommendations vary by event
- Children must have own ticket for most performances
- Parental discretion advised for mature content shows
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