- Main Office: (413) 737-2443
- Ticket Information: (413) 205-5001
- Located at main ticket booth
- Valid photo ID required
- Tickets can be picked up 1 hour before event start time
- Must have confirmation number or order details
- Large on-site parking lots
- Parking fees: $10-$15 per vehicle
- Handicap parking available near main entrances
- Shuttle services during peak fair periods
- Wheelchair accessible areas throughout venue
- Companion seating available
- Ramps and elevators at multiple locations
- Special assistance available at information desks
- No outside food or drinks
- No pets (service animals exempt)
- No smoking inside buildings
- Bags subject to search
- Appropriate attire required
- Children under 12 receive discounted admission
- Children 2 and under free
- Stroller and child-friendly facilities
- Family restrooms available
- Child safety wristbands recommended