- Main Box Office: (860) 987-6000
- Administrative Offices: (860) 987-5900
- Located at Main Box Office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be collected by original purchaser or authorized representative
- On-site parking garage adjacent to venue
- Street parking available
- Handicap parking spaces near main entrance
- Parking rates: $10-$15 depending on event
- Pre-paid parking options for season ticket holders
- Wheelchair accessible seating in multiple sections
- Companion seats available
- Assistive listening devices provided
- Service animal friendly
- Located on multiple levels with elevator access
- No outside food or beverages
- Professional cameras/recording devices prohibited
- Business casual to formal attire recommended
- No late seating during performances
- Mobile phones must be silenced
- Children 5 and under generally not permitted
- Age restrictions vary by performance
- Recommended ages typically 8+ for most shows
- Booster seats available upon request
- Family-friendly performances have specific guidelines