- Main venue number: (585) 546-7800
- Box office: (585) 546-7701
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets held until 30 minutes before event begins
- On-site parking lot available
- Street parking with 2-hour meters
- Nearby public parking garage within 2 blocks
- Disabled parking spaces near main entrance
- Wheelchair accessible seating
- Companion seats available
- Assistive listening devices provided
- Clear sightlines in designated areas
- No outside food or beverages
- No recording or photography during performances
- Doors open 45 minutes before show time
- All patrons require a ticket, regardless of age
- Children 5 and under generally not permitted
- Some family-friendly events have specific age guidelines
- Babes-in-arms policy varies by performance
- Parental discretion advised for mature content shows
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