- Main Box Office: (217) 422-2900
- Administrative Office: (217) 429-7411
- Located at main entrance box office
- Must present ID matching ticket purchase
- Open 1 hour before event start time
- Tickets held up to 30 minutes before event
- Free parking on-site
- Designated handicap parking near entrance
- Multiple parking lots available
- Recommended early arrival for premium spaces
- Wheelchair accessible seating sections
- Companion seats adjacent to wheelchair spaces
- Elevated viewing platforms
- Staff assistance available upon request
- No outside food or beverages
- No professional cameras
- Sealed bottled water permitted
- No smoking on premises
- Valid ID required for age-restricted events
- Children under 3 typically free with paid adult ticket
- Children 3-12 often require child ticket
- Recommended age limits vary by performance type
- Parental discretion advised for mature content shows
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