In advance of shows, tickets can be picked up during daytime hours at the Elgin & Winter Garden box office, or any other TO Live box office (Meridian Arts Centre, Meridian Hall, St. Lawrence Center for the Arts). On show days, tickets will be available for pickup from 2 hours prior to the scheduled curtain time. Please arrive early to avoid congestion and delays, and be prepared to present the actual credit card used for purchase and photo ID.
Public parking is available at nearby lots. For more information, please visit www.heritagetrust.on.ca/en/ewg/ewg-home/about-us/directions-and-parking.
Accessible Seating: The Centre is fully accessible with elevators and ramps throughout allowing access to both theatres. Wheelchair seating is located on the Orchestra levels. All accessible seating is available through the Box Office at 416-366-7723 | 1-800-708-6754 | boxoffice@tolive.com. Hearing Devices: A phonic ear system (FM frequency) is available to assist the hearing impaired.
No smoking is permitted in the building.
All patrons including babies-in-arms require a ticket of admission. Please note that individual performances may have additional age restrictions, warnings, or other arrangements than those outlined here, so please see the event page for full details.
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