- Main venue: (210) 226-1250
- Box Office: (210) 223-8624
- Located at main box office
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Tickets can be transferred to another person with proper identification
- Free on-site parking
- Dedicated parking lot for venue guests
- Accessible parking spaces available near entrance
- Recommended to arrive early during peak event times
- Wheelchair accessible areas
- Companion seating available
- Elevator access to different levels
- Special accommodation requests can be made in advance
- No outside food or beverages
- Doors typically open 1 hour before event start
- No re-entry policy
- Valid government-issued ID required for age-restricted events
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some events may have specific age limits
- Infant/child ticket policies depend on individual event requirements
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