- Main Phone: (704) 916-8920
- Box Office: (704) 916-8900
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 1 hour before show time
- Purchase confirmation or ID needed for retrieval
- On-site parking available
- Dedicated venue parking lot
- Street parking in surrounding AvidXchange Music Factory complex
- Some metered parking nearby
- Parking fees may vary by event
- ADA compliant venue
- Wheelchair accessible areas
- Companion seats available
- Advance notification recommended for special accommodations
- No outside food or beverages
- Valid government-issued ID required (21+ for bar access)
- No large bags or backpacks
- No professional cameras without media credentials
- No re-entry once exiting venue
- Age restrictions vary by specific event
- Most shows 18+
- Some shows 21+
- Children under 12 typically require adult accompaniment
- Check individual event details for specific age guidelines
