- Main venue contact: (815) 726-6640
- Box office: (815) 726-6640
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 45 minutes before event start time
- Tickets held under purchasing name
- Street parking available
- Nearby public parking lots within walking distance
- Some metered parking on Cass Street
- Recommended to arrive early for best parking options
- Wheelchair accessible spaces available
- Companion seats next to accessible spaces
- Located on ground floor level
- Advance notification recommended for specific accommodations
- No outside food or beverages
- No professional cameras or recording equipment
- Age restrictions may apply to specific events
- Valid government-issued ID required for age-restricted events
- Child ticket policy varies by event
- Children under 3 typically not permitted
- Some family-friendly events may have specific age guidelines
- Parental discretion advised
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