- Main Box Office: (716) 852-5000
- Venue Direct Line: (716) 852-3900
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 60 minutes before event start time
- Electronic and paper tickets accepted
- Street parking available
- Nearby municipal parking lots
- Limited on-site parking
- Recommended to use rideshare or public transit on busy event nights
- ADA compliant venue
- Wheelchair accessible spaces
- Companion seating available
- Advance reservation recommended for accessible seats
- No outside food or beverages
- Valid government-issued ID required for entry
- No large bags or backpacks
- No professional cameras without media credentials
- Age restrictions vary by event
- Most shows 18+ or 21+
- Children under 12 typically require adult accompaniment
- Check specific event details for age guidelines
