- +44 20 7403 2237
- General enquiries hotline
- Ticket collection available at venue entrance
- Valid photo ID required
- Prepurchased tickets must be collected 30 minutes before scheduled entry time
- Limited street parking nearby
- Closest public parking at Westminster Bridge car park
- Recommended to use public transportation
- Nearest tube stations: Westminster and Waterloo
- Wheelchair accessible entrance
- Some mobility restrictions due to historical building layout
- Advance notice recommended for visitors with disabilities
- Recommended for ages 12 and above
- No photography during the experience
- Arrive 15 minutes before scheduled entry
- Dress comfortably
- No large bags or backpacks allowed
- Children under 12 must be accompanied by an adult
- Parental discretion advised due to frightening content
- Not suitable for very young children
- Ticket discounts available for children
