Customers can pick up Will Call tickets one (1) hour prior to the show. Customers must present the actual credit card used to place the order and a photo I.D. Will Call is located inside the theater lobby.
Parking is available in The Oncenter Parking Garage at 800 South State Street, Syracuse, NY 13202. Event parking varies from $8.00 to $12.00 depending on the event.
To better accommodate your needs, please reach out to the venue box office 315-435-2121. Venue Box Office Hours Monday-Friday 10am-3pm Saturday 10am-2pm Sunday Closed *Summer hours vary
Assisted hearing devices are available to use for the length of a show. Please see an usher to obtain one.
- Children under 5 generally not recommended
- Age restrictions vary by performance
- Recommended minimum age: 6-8 years
- Children must have own ticket for most events
Syracuse, New York, USA
Sep 19, 2026
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