The Premier

- Main Box Office: (828) 328-1234
- General Inquiries: (828) 328-1234
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 12:00 PM - 4:00 PM

- Will-Call Window: Located at main box office entrance
- Hours: Opens 2 hours before event start time
- Requirements: Valid photo ID and confirmation email/order number
- Advanced pickup available during box office hours
- Must pick up tickets 30 minutes before event start

- On-Site Parking: Available in adjacent lot
- Parking Fee: Typically $5-$10 per vehicle (event dependent)
- Accessible Parking: Designated spaces near entrance
- Street Parking: Limited street parking available
- Event Validation: Check with venue for parking specials

- Wheelchair Accessible Seats: Available throughout venue
- Companion Seating: Provided with accessible tickets
- Accessible Restrooms: Located on main level
- Elevator Access: Available to all levels
- Service Animals: Welcome
- Advance Notice Recommended: Call box office for specific accommodations

- Doors Open: 30 minutes before event start time
- Seating: Assigned seating for most events
- Outside Food/Beverages: Outside beverages not permitted; snacks may be restricted
- Venue Concessions: Full bar and food service available
- Camera Policy: Check specific event restrictions
- Coat Check: Available
- Cellphone Etiquette: Silent mode requested during performances

- Age Restrictions: Varies by event type
- Infants: Generally not permitted for some performances
- Children's Tickets: Available for shows 12 and under with discounts
- Supervision Required: Children under 18 must be accompanied by adult
- Behavior Expectations: Children must remain seated during performances
- Special Family Events: Check schedule for kid-friendly programming