- (616) 336-8778
- Business line available during standard business hours
- Located at venue entrance
- Bring valid photo ID
- Tickets can be picked up 1 hour before event start time
- Matching credit card or confirmation email required
- Street parking available
- Nearby public parking lots within walking distance
- Some metered parking in downtown Grand Rapids
- Ride-sharing recommended on busy event nights
- Limited wheelchair accessible areas
- Ground floor entry available
- Contact venue in advance for specific accommodations
- Staff can assist with special seating needs
- 18+ for most shows
- Valid government-issued photo ID required
- No outside food or drinks
- No large bags or backpacks
- No professional cameras without prior approval
- Age restrictions vary by event
- Most shows are 18+
- Some all-ages shows may be permitted
- Minors must be accompanied by adult guardian
