The Rock Box Main Stage at The Rockbox

- Main Box Office: (210) 212-8080
- Customer Service Hours: Monday-Friday 10:00 AM - 6:00 PM CST
- For urgent inquiries, call during business hours or visit the venue

- Will-call window located at main box office
- Available 1 hour before event doors open through event start time
- Bring valid photo ID and confirmation email/order number
- Tickets must be picked up by attendee listed on reservation
- Arrive early to allow time for check-in process

- Ample street parking available in downtown San Antonio area
- Nearby paid parking lots within short walking distance
- Event parking passes may be available through ticketing system
- Public transportation: San Antonio VIA bus service nearby
- Ride-share services (Uber, Lyft) recommended for convenience

- Wheelchair accessible seating available in designated areas
- Companion seating provided adjacent to accessible spaces
- Accessible restrooms located throughout venue
- Service animals permitted in accordance with ADA guidelines
- Reserve accessible seating in advance - contact box office at (210) 212-8080

- Valid photo ID required for entry
- No outside food or beverages permitted
- Professional cameras and recording devices prohibited without prior authorization
- Venue dress code: Business casual to casual depending on event
- Bag policy: Small bags permitted; subject to search
- Arrive early to allow time for entry and security screening
- Venue reserves right of admission

- Age restrictions vary by event and performer rating
- Children under 16 typically require adult supervision
- Some all-ages events available - verify at time of purchase
- Ticket prices may differ for children under 12
- Check specific event details for age-appropriate recommendations
- Infants in arms policies vary by show - contact venue for details