- Main Box Office: (716) 883-4701
- Administrative Office: (716) 883-4640
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 30 minutes before show time
- Can be retrieved by original purchaser or authorized representative
- On-street parking available
- Nearby municipal parking lots within walking distance
- Some metered street parking
- Recommended to arrive 45-60 minutes early for parking
- Wheelchair accessible seating locations
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided upon request
- No outside food or beverages
- Photography and recording prohibited during performances
- Late seating during performance may be restricted
- Recommended dress: Business casual to semi-formal
- Children under 5 generally not permitted
- Recommended age varies by performance type
- Children must have individual ticket for most shows
- Babes-in-arms policy varies by specific event
