- Main reception: +64 9 836 8900
- Ticket inquiries: +64 9 836 8901
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be collected by original purchaser or authorized representative
- Free on-site parking available
- Designated disabled parking near main entrance
- Parking capacity for approximately 500 vehicles
- Overflow parking in adjacent areas
- Wheelchair accessible seating areas
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout venue
- Advanced booking recommended for accessible seating
- No outside food or drinks
- No smoking within venue premises
- Bags subject to security screening
- Professional cameras and recording equipment prohibited
- Appropriate attire required
- Children under 2 years typically free if seated on parent's lap
- Children 3-12 often receive discounted tickets
- Accompanied by adult for events
- Age restrictions may vary by specific event
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