- Main Resort: (315) 899-2200
- Venue Direct Line: (315) 280-7890
- Located at main resort lobby
- Valid photo ID required for ticket pickup
- Opens 1 hour before event start time
- Online ticket holders given priority
- Free on-site parking
- Dedicated event parking lot
- Handicap parking available near entrance
- Complimentary valet parking for special events
- Wheelchair accessible sections
- Companion seating available
- Assistive listening devices on request
- Ground level entry points
- No outside food or beverages
- Valid ID required for alcohol purchase
- Business casual attire recommended
- No smoking inside venue
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some shows 18+ or 21+
- Check specific event guidelines