Venue Details

- Main Office: (815) 748-2000
- Event Booking: (815) 748-2010

- Located at main entrance
- Open 1 hour before event start
- Valid photo ID required for ticket pickup
- Tickets can be retrieved by original purchaser or pre-authorized representative

- Free on-site parking available
- Dedicated lot with approximately 75 spaces
- Handicap parking near main entrance
- Street parking also available during non-peak hours

- Wheelchair accessible areas
- Designated spaces with clear sightlines
- Companion seating adjacent to accessible spaces
- Elevator access to all levels

- No outside food or beverages
- No smoking on premises
- Professional attire recommended
- No pets (except service animals)
- Photography/recording may be restricted during events

- Children under 12 must be accompanied by an adult
- Age restrictions vary by event type
- Recommended minimum age depends on event content
- Infant/toddler policy varies by specific event