- Main Office: +49 211 89 96 123
- Ticket Hotline: +49 211 89 96 100
- Located at main entrance
- Photo ID required for ticket pickup
- Available 1 hour before performance start
- Unclaimed tickets released 15 minutes before concert
- Underground parking available on-site
- Limited street parking nearby
- Wheelchair accessible parking spaces
- Nearby public parking garages within 5-minute walk
- Designated wheelchair spaces
- Companion seats available
- Elevator access to all levels
- Assistive listening devices upon request
- No food or drinks inside concert hall
- Silent electronic devices
- Professional photography/recording prohibited
- Smart casual dress code recommended
- Children 6+ welcome at classical concerts
- Reduced-price youth tickets available
- Family concerts specifically designed for children
- Quiet, well-behaved children permitted
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