Tortuga Music Festival Grounds

- Main Information Line: (954) 828-7529
- Guest Services: (954) 828-7529 ext. 1
- For emergencies on-site: Contact security personnel or call 911

- Will-call window located at main entrance
- Hours: Opens 1 hour before gates / Closes at final performance end
- Valid photo ID required for ticket pickup
- Name must match ticket purchase information
- Tickets held for 30 days before festival date
- Arrive early to avoid lines during peak times

- Onsite parking available at festival grounds
- General parking: $15-25 per vehicle (daily rate)
- Preferred parking: $40-50 per vehicle
- Valet parking available at premium rates
- Street parking available in surrounding neighborhoods
- Accessible parking for ADA permit holders
- Free shuttle service may be available from designated lots

- Accessible viewing areas throughout venue grounds
- ADA-compliant restroom facilities available
- Wheelchair accessible pathways and designated zones
- Companion seating available for attendees with disabilities
- Accessible parking spaces near main entrance
- Service animals permitted
- Mobility device assistance available; inquire at guest services

- No outside alcohol or glass bottles permitted
- Security screening required at all entrances
- No professional photography/recording without permit
- Backpacks and large bags subject to inspection
- Venue policy prohibits illegal substances
- Smoking designated areas only
- Respect artist schedules and stage restrictions
- Comply with all security personnel instructions

- Children under 12 typically admitted free with paying adult
- Children must be accompanied by responsible adult at all times
- ID may be required to verify age at entry
- Special children's areas may be designated
- Stroller and wheelchair accessible throughout grounds
- Lost children reunited at guest services
- Family viewing areas available away from mosh pits
- Parental discretion advised for late-night performances