- Main Venue: +81-565-32-1111
- Ticket Sales: +81-565-32-1188
- Customer Service Hours: 10:00 AM - 6:00 PM (Weekdays)
- For inquiries outside business hours, use the official website contact form
- Will-call window located at main entrance
- Opens 1.5 hours before event start time
- Bring valid ID and booking confirmation number
- Peak times: 1-1.5 hours before events (longer wait times)
- Recommended to arrive early for smooth collection
- Dedicated parking lot: Approximately 3,000 spaces
- Parking fee: ¥1,000 - ¥1,500 per vehicle (varies by event)
- Multiple parking zones (North, South, East, West)
- First-come, first-served basis during events
- EV charging stations available
- Large bus/coach parking facilities provided
- Wheelchair accessible seats: Available throughout stadium
- Designated wheelchair spaces: Multiple locations with clear views
- Companion seating available
- Accessible restroom facilities on each level
- Elevator access to upper levels
- Reserved accessible parking spaces near entrances
- Advance booking recommended for accessible seating
- Age restrictions: Determined by event type
- No outside food or beverages (exceptions for medical necessities)
- Prohibited items: Professional cameras with detachable lenses, recording devices, weapons
- Smoking only in designated areas
- Bags subject to security inspection
- Arrive early for smooth entry process
- Follow venue staff instructions
- No re-entry policy (confirm with specific event)
- Children under 12 years: May require ticket depending on event
- Infants on lap: Often free (verify with ticket office)
- Child seats/booster seats: Not applicable for stadium seating
- Family seating areas available
- Child restroom facilities available
- Parental supervision required at all times
- Lost children assistance at information desk
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