- Main Arena Office: (315) 464-4900
- Ticket Information: (315) 443-ORANGE
- Located at main arena entrance
- Valid photo ID required for ticket pickup
- Tickets can be collected 1 hour before event start time
- Unclaimed tickets released 30 minutes before event
- On-site parking available
- Designated lots near arena entrance
- Handicap parking spaces near main access points
- Typical parking fee: $10-$15 per vehicle
- Wheelchair accessible seating throughout venue
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps available
- ADA compliant facilities
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Must have valid ticket for entry
- Children under 2 typically free with paid adult ticket
- Children 2-12 may require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events
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