- Main contact: (515) 223-1561
- Event inquiries: (515) 222-1000
- Located at main entrance
- Valid photo ID required
- Pickup available 1 hour before event start time
- Prepaid tickets must be claimed 30 minutes before event
- Free parking on-site
- Designated handicap parking near main entrance
- Street parking available on Ashworth Road
- Recommended to arrive 30 minutes early for event parking
- Wheelchair accessible areas
- Companion seating available
- Elevator access to all levels
- ADA compliant facilities
- No outside food or beverages
- No smoking inside venue
- Bags subject to search
- Valid ID required for age-restricted events
- No recording or professional photography without permission
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some events may have specific age limits
- Ticket prices differ for children vs adults
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