- Main venue contact: +52 55 5764 4440
- Administrative office: +52 55 5764 4441
- Located at main entrance
- Valid ID required
- Ticket pickup 1 hour before event start
- Pre-purchased tickets only
- Limited on-site parking available
- Street parking in surrounding Jardín Balbuena area
- Recommended to use public transportation
- Nearest metro station: Chabacano
- Designated wheelchair spaces
- Companion seating available
- Ramps and elevators for mobility access
- Limited number of accessible seats
- No outside food or drinks
- No smoking
- Professional cycling gear recommended
- Mandatory helmet for track activities
- Minors must be accompanied by adult
- Children under 12 must be supervised
- Reduced ticket prices for children
- Family-friendly events on weekends
- Height/age restrictions for track activities
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