Viejas Arena

- Main Box Office: (619) 594-6947
- General Information: (619) 594-5200
- For ticketing inquiries, call during business hours Monday-Friday

- Will Call window located at main Box Office entrance
- Available 1 hour before event start time until event begins
- Bring valid photo ID and confirmation email or reference number
- Arrive early during busy events to avoid long lines
- Tickets must be picked up by the name on the reservation

- Ample on-site parking available in adjacent lots
- Parking is typically free for event attendees
- Handicap accessible parking spaces available near main entrances
- Arrive early for popular events as parking may fill quickly
- Follow posted signage for parking lot directions

- Wheelchair accessible seating throughout the arena
- Companion seats available adjacent to accessible spaces
- Accessible restroom facilities available
- Elevators and ramps for easy navigation
- Contact Box Office in advance for specific accessibility requests
- ADA accommodation available upon request

- No outside food or beverages permitted
- Professional cameras and recording devices prohibited without permission
- Clear bag policy may apply for certain events
- Arrive early for ticket scanning and security screening
- Respect venue policies and event staff instructions
- Prohibited items: weapons, large bags, laser pointers
- Smoking prohibited inside venue

- Children of all ages welcome with valid ticket
- Infants typically admitted free if sitting on adult's lap (verify for specific event)
- Supervised children under 12 years old recommended for evening events
- Family-friendly events and shows regularly scheduled
- Booster seats available for younger children during seated events
- Parental discretion advised based on event content and time