- Main Box Office: +32 2 279 40 40
- General Venue Inquiries: +32 2 279 40 00
- Located at main entrance
- Valid photo ID required for ticket pickup
- Can collect tickets up to 1 hour before event start
- Group and VIP will-call have separate designated windows
- On-site parking available
- Secure parking lot with approximately 500 spaces
- Rates: €5-10 depending on event duration
- Disabled parking spaces near venue entrance
- Public transportation recommended during peak events
- Wheelchair accessible areas on ground and first levels
- Companion seats available next to accessible spaces
- Advance notification recommended for special seating arrangements
- Elevators and ramps throughout venue
- No outside food or drinks
- Bags subject to security screening
- No professional cameras without media credentials
- Age restrictions may apply based on event type
- No smoking within venue premises
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Booster seats available upon request
- Family-friendly events typically have more lenient policies
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