- Main Box Office: (904) 366-4716
- General Information: (904) 630-3900
- Located at Main Box Office
- Valid Photo ID required for pickup
- Available 1 hour before event start time
- Ticket purchaser must be present or provide authorization
- On-site parking available
- Nearby downtown parking garages
- Parking fees range $10-$20 depending on event
- Accessible parking spots near arena entrances
- Wheelchair accessible seating
- Companion seats available
- Elevators to all levels
- Assistance available for patrons with disabilities
- No outside food or beverages
- Bags subject to search
- No weapons
- No professional cameras without media credentials
- Electronic devices allowed
- Children under 2 typically free on lap
- Children 2+ require ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
