- Main Switchboard: +44 (0)1926 495 421
- Visitor Information: +44 (0)1926 492 654
- Ticket collection at main entrance
- Bring booking confirmation
- Valid photo ID required
- On-site parking available
- Free parking for ticket holders
- Designated coach/bus parking
- Accessible parking near entrance
- Wheelchair accessible routes
- Mobility scooters available for rent
- Accessible toilets
- Assistance dogs welcome
- No professional photography without permission
- No climbing on historical structures
- No outside food or drinks
- Pets (except service animals) not permitted
- Children under 5: Free entry
- Children 5-16: Discounted ticket
- Supervised children recommended
- Child-friendly exhibits and activities available
