- Main office: (705) 429-2660
- Arena information line: (705) 429-5163
- Located at main arena entrance
- ID required for ticket pickup
- Available 30 minutes before events/programs
- Free parking on-site
- Designated accessible parking near main entrance
- Parking lot can accommodate approximately 75-100 vehicles
- Wheelchair accessible seating areas
- Ramps available at main entrance
- Companion seating provided
- Ground floor viewing options
- No outside food or drinks
- Proper athletic footwear required
- Helmets mandatory for youth activities
- No smoking on premises
- Respect facility and other patrons
- Children under 12 must be supervised
- Parent/guardian must sign waiver for youth programs
- Age-specific skating and hockey programs available
- Children's equipment rentals on-site
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