• Main Box Office: (585) 325-5300
• Administrative Office: (585) 325-5301
• Available for all ticketed events
• Valid photo ID required for pickup
• Will call opens 1 hour before event start time
• Tickets can be claimed by original purchaser or authorized designee
• On-street parking available
• Nearby municipal parking lots within 1-2 blocks
• Street parking is free after 6:00 PM
• Recommended to arrive early for event parking
• Wheelchair accessible areas on main floor
• Companion seats adjacent to wheelchair spaces
• Limited ADA parking near venue entrance
• Staff available to assist patrons with disabilities
• No outside food or beverages
• No recording devices during performances
• Age restrictions may apply depending on event
• Valid government-issued photo ID required for entry
• Most shows 18+ or 21+
• Children under 12 require adult accompaniment
• Some all-ages shows available
• Specific age restrictions vary by individual event
