- Main Box Office: (904) 632-5000
- Administrative Office: (904) 632-5010
- Available for all ticketed events
- Valid photo ID required for pickup
- Can be collected 1 hour before event start time
- Held until 30 minutes after event begins
- Free parking available on-site
- Dedicated handicap parking near main entrance
- Overflow parking in adjacent municipal lot
- Recommended to arrive 30 minutes before event start
- Wheelchair accessible seating throughout venue
- Companion seats available
- Assistive listening devices provided
- Service animal friendly
- No outside food or beverages
- No recording devices during performances
- Business casual attire recommended
- No late entry during performances
- Bags subject to security screening
- Children under 5 generally not recommended
- Age restrictions vary by performance type
- Children 12 and under must be accompanied by adult
- Some family-friendly shows have specific age guidelines
