Wintrust Arena

- Main Box Office: (312) 413-5700
- General Information: (312) 413-8000
- For ticket inquiries, call during business hours Monday-Friday, 9:00 AM - 5:00 PM

- Will-call window located at main entrance
- Pick up tickets up to 1 hour before event start time
- Valid photo ID required for ticket pickup
- Tickets must be claimed by the name on the reservation

- On-site parking available in adjacent lots
- Additional parking available at nearby DePaul University facilities
- Street parking options in surrounding area
- Accessible parking spaces available near main entrance
- Parking fees may apply; rates vary by event

- ADA-compliant seating available throughout venue
- Wheelchair accessible sections in multiple locations
- Companion seating available adjacent to accessible spaces
- Accessible restrooms on multiple levels
- Elevators for multi-level access
- Advance notice recommended; contact box office for specific accommodations

- Valid ticket required for entry
- Arrive early for security screening
- Outside food and beverage typically prohibited
- Professional cameras and recording devices subject to restrictions
- Respect all posted venue signage and staff instructions
- Prohibited items: weapons, illegal substances, laser pointers

- Children of all ages welcome; valid ticket required
- Infants may not require a ticket (verify with specific event)
- Supervised children must remain with adult at all times
- Children's pricing may be available for select events
- Check event-specific policies for age restrictions