Venue Details

- Main Box Office: +34 91 444 94 49
- General Information: +34 91 444 94 49
- Customer Service available Monday to Friday, 9:00 AM - 8:00 PM
- Saturday and Sunday hours vary based on events

- Tickets available for pickup at Main Box Office
- Valid government ID required for collection
- Pickup available up to 30 minutes before event start
- Tickets held under cardholder's name
- Same-day online purchases available for will-call pickup

- On-site parking garage with multiple levels
- Capacity: 1,500+ vehicles
- Rates: €1.80-2.50 per hour (varies by time)
- Flat daily rate available
- Accessible parking spaces for persons with disabilities
- Reserved spots available near main entrance
- Pre-booking recommended for major events

- Wheelchair accessible seating sections throughout venue
- Reserved accessible parking spaces
- Elevators and ramps for easy access
- Accessible restroom facilities
- Companion seating available
- Designated assistance areas
- Advance notice recommended for special requirements
- Contact box office for specific accommodations

- Valid ID required for entry (passport or national ID)
- Bags subject to security screening
- Large bags/professional cameras prohibited
- No outside food or beverages permitted
- Smoking prohibited inside venue
- Video/audio recording typically prohibited unless approved
- Prohibited items include weapons, explosives, and hazardous materials
- Arrive 30-60 minutes before event start
- Age restrictions apply to certain events

- Children under 3 may enter free on lap (specific events may vary)
- Minimum age restrictions apply to some events
- Children require valid ticket for assigned seating
- Parental supervision required at all times
- Restricted from venues with explicit age limitations (18+)
- Family-friendly events may have special child pricing
- Children's tickets available at reduced rates for designated events
- Contact venue for specific age policies by event type